Privacy Policy
Last updated: November 30, 2024

This Privacy Policy describes how My Store (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tech-spire.store (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

Communicate with you.

Provide or improve the Services.

Comply with legal obligations.

Enforce applicable terms of service.

Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

This may include:

Contact details: Name, address, phone number, and email.

Order information: Billing address, shipping address, payment confirmation, email address, and phone number.

Account information: Username, password, and security questions.

Customer support information: Information included in communications with us.

Information We Collect Automatically

We may collect Usage Data through cookies and similar technologies. This includes:

Device information.

Browser information.

Network connection information (e.g., IP address).

Information We Obtain from Third Parties

This may include:

Payment processors, such as iyzico, for secure payment transactions.

Vendors and service providers, such as Shopify, to support our Site and Services.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: To process payments, fulfill orders, arrange for shipping, and facilitate returns or exchanges.

Marketing and Advertising: To send promotional communications or tailor advertisements.

Security and Fraud Prevention: To detect, investigate, or prevent fraudulent or malicious activity.

Customer Support: To provide effective assistance and improve our Services.

Cookies

We use cookies to improve your user experience and the functionality of our Services. For more details about Shopify's cookie practices, visit Shopify's Cookie Policy.

You can control or disable cookies through your browser settings; however, this may affect the functionality of our Site.

How We Disclose Personal Information

We may share your personal information under the following circumstances:

With Service Providers: Including Shopify and iyzico, for payment processing, order fulfillment, and analytics.

With Business Partners: For marketing and promotional purposes.

Legal Obligations: To comply with applicable laws or respond to legal requests.

We do not sell or share your personal information without your explicit consent.

Your Rights Under KVKK

Under the Turkish Personal Data Protection Law (KVKK), you have the following rights:

Access: Request access to the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your data under certain conditions.

Restriction: Limit the processing of your data in specific circumstances.

Objection: Object to the processing of your data for legitimate reasons.

To exercise your rights, please contact us using the details provided below.

Children's Data

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion of their child’s information.

Security and Retention

We implement security measures to protect your personal data. However, no system is completely secure. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

International Data Transfers

Your personal information may be transferred outside Turkey for operational purposes. These transfers comply with legal requirements, including recognized safeguards such as Standard Contractual Clauses.

Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@techspire.com